1 Introduction
Shams AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform. By using Shams AI, you agree to the practices described here.
2 Information We Collect
Account Information
When you register, we collect:
- Full name and email address
- Account role (Student, Teacher, Parent, Organization Admin)
- Username and hashed password
- Optional: institution name and contact details
Student Learning Data
For students, we collect and store:
- Qur'ānic memorization and revision records
- Assignment and homework status
- Progress metrics and performance analytics
- Learning preferences and platform settings
Usage Information
We automatically collect certain technical information:
- IP address and browser type
- Pages viewed and features used
- Device and operating system information
- Session timestamps and activity logs
3 How We Use Your Information
We use collected information to:
- Provide, operate, and improve the platform
- Display student progress to authorized teachers and parents
- Generate performance reports and learning analytics
- Communicate with you about your account and updates
- Respond to support requests and feedback
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
4 Sharing of Information
We do not sell your personal information. We may share it only in these circumstances:
- With a student's assigned teacher(s) for learning management
- With a student's parent(s) upon authorization
- With organization administrators for institutional management
- With trusted service providers who help operate the platform, under confidentiality agreements
- When required by law, court order, or regulatory authority
5 Student Data Protection
We apply strict safeguards to student data:
- All data is encrypted in transit (TLS) and at rest
- Student records are only accessible to authorized users (teacher, parent, or admin)
- We do not use student data for advertising or profiling
- We comply with applicable educational data protection regulations
6 Children's Privacy (COPPA)
For users under 13, we comply with the Children's Online Privacy Protection Act (COPPA). Parents and guardians have the right to:
- Review the personal information we hold about their child
- Request correction or deletion of their child's data
- Revoke consent for data collection at any time
- Contact us directly at [email protected]
7 Your Rights and Choices
All users have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Request a portable copy of your data
To exercise any of these rights, contact us at [email protected].
8 Data Retention
We retain your data for as long as your account is active. If you delete your account, your personal data and learning records are purged within 90 days, unless we are required to retain them by applicable law.
9 Cookies
We use session cookies to keep you logged in and to maintain platform state. We do not use third-party advertising cookies. You can disable cookies in your browser, but some features may not function correctly without them.
10 Third-Party Links
The platform may contain links to external websites (such as documentation or resource pages). We are not responsible for the privacy practices of those sites. We encourage you to review their policies before sharing any personal information.
11 Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on the platform. Continued use of the Service after changes take effect constitutes your acceptance of the revised Policy.
12 Contact Us
Questions or concerns about this Privacy Policy? Reach us at: